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Warning About Borrowing

Dispute Resolution & Complaints Process Responsible Lending TARGET MARKET DETERMINATION

*Advertising disclaimers may be relevant to the following considerations and warnings

The information on this web page is general in nature. The information does not consider your objectives, financial situation or needs. Credit criteria, fees, charges, terms, and conditions apply to all products. Our loan products and rates displayed are subject to the individual borrower's credit assessment. To be approved you must meet the credit criteria and responsible lending requirements. Calculators and examples only provide an estimate and are used for illustrative purposes only, not an offer for credit. The amount you can borrow, the interest rate and fees you receive along with the product you qualify for may vary once you complete an application and all relevant details are captured and verified. Information on this webpage is not intended to be your sole source of information when making a financial decision. Consider getting advice from a licensed financial adviser or a free community based financial counsellor if you need it.

*Please consider: (1) Applying for a loan with Jacaranda Finance takes most applicants 5 to 12 minutes, but it could take longer depending on several factors such as but not limited to how fast you are at typing or if you have all the required information on hand.

*Please consider: (2) We do not guarantee same-day outcomes for all customers. Most customers get a same day outcome on their loan application provided they complete a loan application and provide all supporting information we request before 3pm Australian Eastern Standard Time (AEST) on a normal business day. Customers that complete an application or provide requested supporting information after 3pm AEST (or outside of business day working hours) will receive an outcome the following business day.

*Please consider: (3) Once an applicant has been approved and they have signed a contract, we automatically attempt to release the money to the applicant's bank account. Most customers have a New Payments Platform (NPP) bank account and receive the money in their bank account within 60 seconds. For other customers, the money will be available overnight on weekdays and overnight the following business day if approved on a weekend or public holiday.

*Please consider: (4) We offer a 48-hour cooling-off period for all loan products. Anyone unsatisfied with their loan for any reason, can return the total principal funds, including any payments made to third parties on your behalf, within a 48-hour cooling-off period and cancel their loan. If you have purchased a vehicle or other item with your loan, Jacaranda does not require the seller to cancel the sale or release the funds back to you. Returning your purchase to the dealer, to the seller or to Jacaranda Finance doesn't qualify as a loan cancellation. The loan is only cancelled once the funds have been received and have cleared into the Jacaranda Finance bank account.

*Please consider: (5) We do not guarantee an increase in credit score. Individual results may vary. Credit reporting is processed in batches and may take over a month to reflect on your credit report. Credit bureaus are individual agencies not owned or controlled by Jacaranda Finance Pty Ltd. Credit scores are independently determined by credit bureaus. We will process and submit your account to the bureau/s but cannot guarantee that the bureau/s will accept and report your file promptly. There may be some functional or technical issues.

Please consider

(1) Applying for a loan with Jacaranda Finance takes most applicants 5 to 12 minutes, but it could take longer depending on several factors such as but not limited to how fast you are at typing or if you have all the required information on hand.

Please consider

(2) We do not guarantee same-day outcomes for all customers. Most customers get a same day outcome on their loan application provided they complete a loan application and provide all supporting information we request before 3pm Australian Eastern Standard Time (AEST) on a normal business day. Customers that complete an application or provide requested supporting information after 3pm AEST (or outside of business day working hours) will receive an outcome the following business day.

Please consider

(3) Once an applicant has been approved and they have signed a contract, we automatically attempt to release the money to the applicant's bank account. Most customers have a New Payments Platform (NPP) bank account and receive the money in their bank account within 60 seconds. For other customers, the money will be available overnight on weekdays and overnight the following business day if approved on a weekend or public holiday.

Please consider

(4) We offer a 48-hour cooling-off period for all loan products. Anyone unsatisfied with their loan for any reason, can return the total principal funds, including any payments made to third parties on your behalf, within a 48-hour cooling-off period and cancel their loan. If you have purchased a vehicle or other item with your loan, Jacaranda does not require the seller to cancel the sale or release the funds back to you. Returning your purchase to the dealer, to the seller or to Jacaranda Finance doesn't qualify as a loan cancellation. The loan is only cancelled once the funds have been received and have cleared into the Jacaranda Finance bank account.

Please consider

(5) We do not guarantee an increase in credit score. Individual results may vary. Credit reporting is processed in batches and may take over a month to reflect on your credit report. Credit bureaus are individual agencies not owned or controlled by Jacaranda Finance Pty Ltd. Credit scores are independently determined by credit bureaus. We will process and submit your account to the bureau/s but cannot guarantee that the bureau/s will accept and report your file promptly. There may be some functional or technical issues.

Do you really need a loan today?

It can be expensive to borrow small amounts of money and borrowing may not solve your money problems.

Check your options before you borrow:

For information about other options for managing bills and debts, call 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor.
Talk to your electricity, gas, phone or water provider to see if you can work out a payment plan.
If you are on government benefits, ask if you can receive an advance from Centrelink: Advance Payments.

The Australian Government's MoneySmart website shows you how small amount loans work and suggests other options that may help you.

*This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.

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